Effective Date: 01/05/2025
Company: TRKGO SOLUTIONS (OPC) PRIVATE LIMITED
Website: www.trkgo.in
TRKGO (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile application, or services.
We may collect the following personal information:
Full Name
Email Address
Mobile Number
Location data (to enable delivery and service availability)
Payment details (processed securely through third-party payment gateways)
Device and browser details (IP address, operating system, etc.)
App/website usage data
Cookies and similar tracking technologies
Order history
Service usage records
Payment transaction references
We use the collected information to:
Process food orders and deliveries
Manage user accounts and transactions
Improve platform functionality and user experience
Send order updates, notifications, and support messages
Comply with legal and regulatory requirements
We use cookies to:
Analyze website/app traffic
Remember user preferences
Enhance platform performance
You may disable cookies through your browser settings; however, some features may not function properly.
We do not sell or rent your personal information.
Data may be shared with:
Restaurants and delivery partners for order fulfillment
Payment gateways and cloud service providers
Government or legal authorities when required by law
Business successors in case of merger or acquisition
We implement reasonable technical and organizational measures such as encryption and access controls to protect user data. However, no online system is completely secure.
You have the right to:
Access or update your personal information
Request deletion of your account (subject to legal obligations)
Opt out of promotional communications
User data is retained only as long as necessary for:
Service delivery
Legal compliance
Accounting and dispute resolution
Our platform may contain links to third-party websites. TRKGO is not responsible for the privacy practices or content of such websites.
We may update this Privacy Policy from time to time. Continued use of the platform indicates acceptance of the updated policy.
TRKGO is a technology-enabled platform that facilitates food ordering and delivery.
TRKGO does not prepare, cook, or manufacture food. Food quality, preparation, and hygiene are the responsibility of the respective restaurant partners.
This Privacy Policy shall be governed by the laws of India, and courts located in Rajasthan shall have exclusive jurisdiction.
For any privacy-related queries, contact us at:
📧 Email: trkgo.in@gmail.com
📞 Phone: 7014155848
📍 Address:
C/O Chiranji Lal, Johri Nagar,
Roop Bas, Alwar – 301001, Rajasthan
